Refund Policy
REQUESTS FOR A REFUND OF INTERNATIONAL STUDENT FEES
The school will consider requests for a refund of international student fees provided the request is made in writing to the school within twelve months after the final enrolment date of the student.
A request for a refund must set out the circumstances leading to the refund, name the person requesting the refund, name the person who paid the fees, provide a bank account to receive any eligible refund and provide any relevant supporting documentation.
REFUND OF TUITION FEES
REQUESTS FOR A REFUND FOR FAILURE TO OBTAIN A STUDY VISA
If an international student fails to obtain an appropriate study visa, a refund of international student tuition fees will be provided less an administration fee of $400.00.
REQUESTS FOR A REFUND FOR VOLUNTARY WITHDRAWAL:
If an international student voluntarily withdraws prior to the start date of their enrolment, a refund will be provided less an administration fee of $400.00.
If an international student voluntarily withdraws after the start date of their enrolment, a minimum of ten weeks’ notice of withdrawal must be received by the school in writing. Where notice of less than 10 weeks is given, one full term’s fees will be retained.
Administration, insurance and homestay placement fees are non-refundable after the student has started their course.
The school, may in its sole discretion, request further information or evidence in support of a refund request.
CIRCUMSTANCES WHERE NO REFUND WILL BE MADE:
No refund of international student tuition fees will be made where:
- A student’s enrolment is brought to an end by the school, or
- Where a student changes to domestic student status during the period of enrolment, or
- Where a student voluntarily requests to transfer to another signatory.
REFUND OF OTHER FEES
REQUESTS FOR A REFUND OF HOMESTAY FEES
If for any reason, an international student withdraws after the start date of their enrolment, any unused homestay fees will be refunded, less the school’s notice-period fee of one week.
Where a student moves from a school homestay and requests a refund of any unused homestay fees, these will be refunded less the school’s notice-period fee of one week.
REQUESTS FOR A REFUND OF FEES UNUSED AT THE END OF ENROLMENT
Prepaid fees unused at the end of enrolment will be refunded to the student into a nominated bank account.
OUTSTANDING ACTIVITY FEES OR OTHER FEES
Any activity or other fees incurred by a student during enrolment and unpaid at the time of withdrawal, will be deducted from any eligible refund.